Assessment Services
Staff assessment
Staff Development through Assessment
Intec specialises in the design and implementation of ‘in company’ development and assessment programmes using the National Vocational Qualification (NVQ) and Scottish Vocational Qualification (SVQ) framework.
Our programmes use S/NVQs to measure job competences and offers a cost effective strategic tool in the management and development of people. When implemented effectively S/NVQs can have a powerful impact on the performance of the individual, teams and organisations.
S/NVQs can benefit organisations by:
- Reducing staff turnover
- Increasing staff motivation
- Improving performance
- Increasing customer satisfaction
- Improving profitability
Staff Development through Assessment focuses on enhancing business performance through training and development of staff in organisations. It identifies employees who make major contributions to the success of the business by recognising and improving their skills and competences.
Intec’s S/NVQ Assessment Service is available in the following occupational areas:
| Occupational area |
Levels |
|
| Business Administration |
2, 3, & 4 |
|
| Customer Service |
2, 3 |
|
| Team Leading |
2 |
|
| Management |
3, 4 & 5 |
|
| Information Technology |
2, 3 |
|
| Training & Development |
3, 4 |
|
| Retail |
2, 3 |
|
| Distribution |
2, 3 |
|
| Contact Centre Services |
2, 3 & 4 |
An Intec assessor will work ‘one to one’ with individuals to assess their work against the relevant National Vocational
Standards. The assessment process results in a Portfolio of Evidence which reflects actual work performed on the job while reinforcing individual skills and competences.
Intec Assessors have first-hand experience of working within the industry and understand the problems faced by employers and employees. This means they are uniquely placed to respond to workplace needs and pressures.
S/NVQ programmes are integrated into the individual’s normal work activities and are delivered on-site to minimise inconvenience whilst maximising benefit.
Throughout the assessment process individuals are asked to identify factors critical to their job success. By developing individual awareness of these critical factors we encourage people to reflect on their own personal performance and to generate a culture of continuous work improvement.
Companies who have already benefited from our services include:
- Royal Mail
- Norwich Union
- HSBC
- Daily Mail Group
- Panasonic
- Specsavers
- TNT
- Direct Line
- Walkers Snack Foods
- Exel / DHL
- Manpower
- Barclaycard
- Homebase
- Siemens
- British Gas
- Royal Bank of Scotland
- Domestic & General
- Schwarzkopf
- IBM
- Cable & Wireless